The Department provides the following benefits and services to low-income residents of Los Angeles County: temporary financial assistance and employment services for families and individuals; free and low-cost health care insurance for families with children, pregnant women and aged/blind/disabled adults; food benefits for families and individuals; in-home services for elderly and disabled individuals; and financial assistance and advocacy for federal disability benefits for disabled individuals.

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1740 E. Gage Ave., Los Angeles, CA
Monday-Friday: 8:00 am to 5:00 pm

Reside in California and intend to stay; have an eligible child(ren) or are pregnant and; one or both parents are absent from the home, deceased or disabled; or both parents are in the home but the principal wage earner is either unemployed or working less than 100 hours per month at the time they apply for assistance. Be a United States citizen or a lawful immigrant; have a social security number or have applied for one; have a net monthly income less than the maximum aid payment for family size; have less than $2,250 in cash, bank, accounts and other resources ($3,250 if disabled or 60 years or older); provide proof of immunizations for all children under the age of six; cooperate with child support requirements unless exempt; participate in welfare-to-work activities; and perform 20 hours per week of WtW related activities for a single-adults with a child under six years old; 30 hours per week for single-adults with no children under six years old; and 35 hours per week for two-parent families (hours may be combined between both parents).

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The Customer Service Center (CSC) answers questions, provides case information, and updates case records of participants.